Business Support Services by Dreamshell

Business Support Service Modules

>>> Services Designing :: Planning of services & service delivery processes for the business as per product USP, location, target clientele and market trends.

>>> OTA Onboarding :: Coordination with OTA channels for listing the hotel / resort & building a strong content score once listing is done on the online channel.

>>> Pre Opening Procurement :: Planning of amenities and operating equipment as per hotel / resort theme and liaising with vendors for procurement. We bring to the table, multiple options of quality vendors so that you get to choose the best option.

>>> Digital Marketing Setup :: Creation of pages & business listing with strong content scores on digital media for Social Media platforms (Facebook, Instagram, Twitter etc), Metasearch platforms (Google, TripAdvisor, Trivago etc) and relevant b2c platforms. Pre launch social media marketing is included in this service and clients can choose to continue the service after launch through retainer contracts.

>>> Process Implementation :: Creation and implementation of SOPs designed specifically for the property with relevant MIS formats and reports.

>>> Pre Opening Trainings :: Engaging & interactive training of team members for product familiarisation, SOPs, MIS and soft skills.

>>> Product Photography :: Professional photography of the property and food photography for marketing purpose through our affiliate service providers.

In a growing digital world, it is essential for any business to have a strong and positive online image. In this context, our Digital Image Management services can take your organisation's digital image to the next level by combining digital marketing, branding & online public relations. Clients can choose to avail some or all of our following services as per needs of the business.

>>> Digital Marketing & E Commerce Setup :: Create your business's presence on digital marketing & e commerce platforms with a healthy content score and the right branding.

>>> Metasearch Listing Support :: Create and manage effective business listing on metasearch platforms like Google, TripAdvisor etc to drive online search traffic to your business.

>>> Social Media Management :: Create engaging content for your business's social media pages for brand awareness and suitable social media posts and cross posts on the right platforms to drive more business queries.

>>> Online Review Management :: Healthy online ratings and positive reviews increase the chance of conversion on metasearch platforms. We can help to increase your online ratings through time tested techniques and through effective handling of guest data to enhance your online ratings.

>>> Operations Reviews & Audits :: Review of operational processes to evaluate effectiveness with suitable recommendations for modifications to enhance efficiency.

>>> Profit & Loss Reviews & Analysis :: Profitability analysis of past P&L statements to identify potential for cost optimization without impacting quality.

>>> Process Planning & Implementation :: Creation and implementation of SOPs designed specifically for the property as per product USP, location, target clientele & market trends with relevant MIS formats and reports.

>>> Financial Process Reviews :: Review of accounting procedures to identify gaps and scope of revenue leakage with recommendations for implementation of relevant accounting processes & MIS reports.

>>> Pricing & Revenue Analysis :: Analysis of pricing for product & services vis-a-vis product feature and comp set with suggestions for price optimization and relevant revenue enhancement strategies.

Training is the key to success of any organisation and must be engaging, relevant and relatable to the team being trained. Our service associates are experienced in imparting effective training and where needed, we bring in relevant industry experts affiliated with us for technical training.

>>> SOP Training

>>> Pre Opening Training

>>> Soft Skills Training